InfoExpress Ticket Tracking System

Your Name:

Company:

E-Mail:

Detailed problem description:


What enforcement method are you using? DNAC Alcatel-Lucent HIC CG Remote EAP EM (802.1x)

What was the observed behaviour?


What was the expected behaviour?


If an application or use case is provided for the item above, how does that application or use case normally function?


Time and date that the problem began:

Time and date that the problem ended (if applicable):

Please provide a timeline of events that led up to the problem:


What changes were made prior to the problem occurring?


What changes (if any) were made to fix the problem?


Is the problem reproducible? Yes No

Which endpoints were affected? In order of preference, please provide MAC address, serial number, hostname, and/or IP address:


For each endpoint listed above, provide the operating system version number, including service pack level:


Provide all the agent version numbers in use on subnet(s) issue is observed:

Policy Server Type: Windows Server LAN Appliance CG Remote Appliance

If your Policy Server a "fail open" unit? Yes No

Policy Server version (include hardware model for appliances):

If Windows policy server, provide hardware specifications of server (CPU speed and number of cores, total amount of RAM, total hard drive space, sizes of all partitions, free hard drive space of all partitions):


If Windows policy server, provide operating system version number and service pack level:


If Windows policy server, what other services are running on the system?


What are the total number of auditing endpoints?

What is the maximum concurrent number of auditing endpoints?

How many endpoints are there on each of the subnets exhibiting the problems?

How many endpoints are affected by the issue?

Provide a description of the network architecture of the affected subnets. Include subnet security options such as ARP management, 802.1x, etc.:




InfoExpress TIcket Tracking System 0.1.24